Term and Conditions

Welcome to Vintage Wine Tools, where we blend the artistry of cocktail craftsmanship with the precision of fine barware. These Terms and Conditions govern your use of our website and purchases from our curated collection. By accessing our site or making a purchase, you agree to these terms.

1. Our Commitment to You

At Vintage Wine Tools, we take pride in offering hand-selected barware and cocktail accessories for discerning enthusiasts. Our policies reflect our dedication to quality, transparency, and your complete satisfaction.

2. Website Use

2.1 Eligibility

You must be at least 21 years old to purchase alcohol-related products from our site. By placing an order, you confirm you meet all legal requirements in your jurisdiction.

2.2 Account Responsibility

When creating an account, you agree to provide accurate information and maintain the security of your credentials. You are responsible for all activities under your account.

2.3 Intellectual Property

All content on our site—including text, images, logos, and product designs—are protected by intellectual property laws. You may not reproduce, modify, or distribute our content without express written permission.

3. Product Information

3.1 Product Descriptions

We strive for accuracy in describing our curated collection of bar tools, glassware, and accessories. However, slight variations in color or materials may occur. Product images are representative but may not reflect exact appearance.

3.2 Product Availability

Our specialty items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Restricted Items

Certain products (bitters, garnishes, cocktail mixers) are final sale and cannot be returned due to health regulations. Personalized items are also non-returnable.

4. Ordering & Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders with the care of a master mixologist crafting the perfect cocktail—typically within 1-2 business days.

4.2 Pricing

All prices are in USD. While we check accuracy, errors may occur. We reserve the right to correct pricing and cancel orders resulting from errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4.4 Sales Tax

Applicable sales tax will be added to orders shipped to New York. International customers may be subject to customs fees, which are your responsibility.

5. Shipping Policy

5.1 Shipping Options

We offer two refined delivery methods:

• Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days

5.2 Delivery Areas

We ship worldwide except to certain Asian regions and remote areas. See our Shipping Policy for details.

5.3 Delivery Issues

You must inspect shipments upon arrival. Report damaged or missing items within 48 hours to [email protected] with photos for prompt resolution.

6. Returns & Exchanges

6.1 Return Window

Most items may be returned within 15 days of delivery in original condition with packaging and tags. See Section 3.3 for non-returnable items.

6.2 Return Process

Contact us within 15 days to initiate a return. Include your order number, items for return, and reason. We’ll provide a Return Authorization Number and instructions.

6.3 Refunds

Approved refunds will be issued to your original payment method within 5-7 business days (credit cards) or 3-5 days (PayPal). Original shipping fees are non-refundable unless the return results from our error.

6.4 Exchanges

We’ll ship replacements once we receive your return. Price differences will be adjusted accordingly.

7. Limitation of Liability

Vintage Wine Tools shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Privacy Policy

Your privacy matters to us. Our Privacy Policy details how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site with the effective date.

10. Contact Us

For questions about these terms or any aspect of your Vintage Wine Tools experience, please contact our cocktail-enthusiast support team:

Email: [email protected]
Mail: Vintage Wine Tools, 3269 Oakwood Avenue, New York, NY 10025 USA

Cheers to your satisfaction,
The Vintage Wine Tools Team